Senior Product Designer with 10+ years of experience designing AI-powered and data-rich enterprise tools. At Allstate I led end-to-end UX for an LLM assistant that let agency owners analyze call transcripts in natural language to surface team performance, sentiment, and coaching insights. At Unravel Data I designed AI-driven observability tools that improved cloud cost visibility and performance for enterprises on Databricks, Snowflake, and BigQuery, including a Health Check feature that increased engagement and supported key deals. At Comcast Business I enabled enterprise customers to manage site installs and service changes directly—cutting status requests to internal teams and accelerating new location turn-up.
Led LLM-powered AI assistant at Allstate — evolved from early POC to streamlined production tool, earning multiple leadership presentations for its intuitive design and early adoption success
Unravel Data | B2B SaaS Enterprise | Big Data, FinOps and Cloud Computing
Unravel Data | B2B SaaS Enterprise | Big Data, FinOps and Cloud Computing
Comcast Business | B2B SaaS Enterprise | Self-service management